Terms of service

1. About these terms

Dunny is made and run by Murphee Limited, a company registered in England and Wales, number 15920043, with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. In these terms "we" means Murphee Limited, and "Dunny" means the app at app.dunny.life, the Dunny Companion browser add-on and this site.

You agree to these terms when you create a company in Dunny or join one. If you create a company, you also agree on that company's behalf and confirm that you are allowed to.

Dunny is for running a business. You use it in the course of a business and not as a consumer.

Our privacy notice explains what we do with personal information. It is not part of this agreement.

2. Your account

• You must be 18 or over.
• Give your real name and an email address you can read.
• Your account is for you alone. Keep your password to yourself and tell us straight away at security@dunny.life if you think someone else has used it.
• A company's owner and admins decide who is invited and what each person may do. The company is responsible for what its people do in Dunny.

3. What Dunny is, and is not

Dunny is a tool for keeping a company's admin in order. It is not an accountant, a solicitor, a tax adviser, a company secretary or an auditor, and nothing in it is professional advice.

• Dates and details from Companies House and FreeAgent are copies. The official record is the one that counts, and Dunny's copy can be out of date. Check the official record before relying on a deadline.
• Your company's legal duties stay with your company: filing on time, keeping records, paying tax, protecting personal information and following the rules on marketing.
• Dunny helps you prepare for a standard such as ISO 27001. It does not certify you or make you compliant. Only an accredited body can certify you.

4. Bruce

Bruce is run by AI models. What he writes can be wrong, incomplete or out of date, and it can sound certain when it is not.

• Check what Bruce drafts before you save, approve, send or file it.
• Bruce does not save, send, file or delete. A person does, and what that person does is the company's own act.
• Do not treat anything Bruce says as legal, tax or financial advice.

5. Services you connect

You can connect Dunny to Gmail, Microsoft 365 and FreeAgent. When you do:

• you confirm that the account is yours to connect, or that you are allowed to;
• you let Dunny do in that account what the privacy notice describes, and nothing else;
• the service's own terms still apply between you and its provider. We do not run those services, and if one changes or withdraws what Dunny relies on, that part of Dunny may stop working.

6. Email marketing

When your company sends a campaign through Dunny, your company is the sender. The email leaves from your own mailbox, in your name.

• You must be allowed by law to email each person. Dunny records the reason and evidence you give. It does not check that they are true.
• Every campaign email carries a way to unsubscribe. You must not remove it or work around it.
• No bought or scraped lists, and nothing misleading or unlawful. We may stop a campaign that looks as if it breaks these rules.

7. The Dunny Companion

The Dunny Companion is an optional add-on for Chrome and Edge. It is off until you turn it on in your Profile.

• It fills in an unchanged confirmation statement on the Companies House website, in your own browser, using the sign-in details saved in your vault.
• You agree afresh to each filing, and you confirm the exact filing and its fee before anything is submitted.
• The filing is made by you. The fee is paid by you, to Companies House. Any security code Companies House asks for is entered by you.
• Read the statement before you confirm it. Once submitted, it cannot be recalled.

8. Your records and our software

• Your company's records belong to your company. We claim no ownership of them.
• You give us permission to store, copy and process those records only as far as is needed to run Dunny for you.
• You confirm that you have the right to put them into Dunny.
• Dunny's software, name and artwork belong to us. You may use Dunny while these terms apply, and for your own company's business only.

9. Personal information we handle for your company

Your company's records will contain information about people: staff, customers, suppliers, the people you email. For that information your company is the controller and we are its processor. The privacy notice describes the kinds of information and people involved. This section lasts for as long as we hold the records.

We will:

• handle that information only on your company's instructions, which are these terms and what your people do in Dunny, unless the law requires otherwise;
• keep it confidential, and make sure anyone who works on Dunny does the same;
• keep it secure, as the privacy notice describes;
• use only the other processors named in the privacy notice, tell you before we add or replace one so that you can object, and remain responsible for what they do;
• help you answer people who ask about their information, and help you meet your own duties on security, on reporting a breach and on assessing risk;
• tell you without delay if we learn that this information has been lost or seen by someone who should not have seen it;
• delete it, or give it back, when your company stops using Dunny, unless the law requires us to keep it;
• give you what you reasonably need to check that we are doing all of this.

Your company is responsible for having a lawful reason to hold this information and for telling the people concerned.

10. What you must not do

• Use Dunny to break the law, or to send spam.
• Put in anything you have no right to hold or share.
• Try to reach another company's records.
• Probe, overload or disrupt Dunny, or put anything harmful into it.
• Copy or take apart Dunny's software, or sell access to it.

11. Price

Dunny is free to use at present. If we introduce a charge we will tell you first, and you will not be charged unless you agree.

12. Changes and availability

• Dunny is new and it changes often. We may add, change or remove parts of it. Where a removal matters to your company we will try to tell you beforehand.
• We do not promise that Dunny will always be available or free of faults.
• Keep your own copy of anything your company cannot afford to lose.

13. If something goes wrong

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that the law does not allow us to limit.

Apart from that:

• Dunny is provided as it is. We give no warranties beyond what these terms say, and any that the law would otherwise imply are excluded as far as the law allows.
• We are not liable for lost profit, revenue, business or goodwill; for lost or damaged records; for penalties, fines or late filing fees; for anything that follows from acting on a draft or a date without checking it; for the services you connect; or for any indirect loss.
• Our total liability to you and your company in any 12 months is limited to £100 or, if greater, what your company paid us for Dunny in those 12 months.
• We are not liable for delay or failure caused by events outside our control.

14. Ending

• You can stop using Dunny at any time. A company's owner can delete their account in Company settings, and the company's records are deleted with it: after 60 days, or at once if the owner chooses. An owner can instead write to support@dunny.life, and we will give the company a copy of its records if it asks and delete them within one month.
• We may suspend or close an account that breaks these terms seriously or repeatedly, that puts others at risk, or where the law requires it. We will tell you why, unless the law stops us.
• If we decide to stop offering Dunny, we will give you at least 30 days' notice and a copy of your company's records.
• Sections 8, 9, 13 and 16 continue to apply after these terms end.

15. Changes to these terms

We may change these terms. We will tell you by email or in Dunny at least 14 days before a change that matters takes effect. If you carry on using Dunny after that date, you accept the change. If you do not accept it, stop using Dunny and ask us to close your account.

16. The law that applies

• These terms are governed by the law of England and Wales, and the courts of England and Wales alone will decide any dispute about them.
• These terms and the documents they refer to are the whole agreement between us about Dunny.
• If a court finds part of these terms unenforceable, the rest still applies.
• Nobody other than you, your company and us has rights under these terms.
• We may transfer this agreement to a company that takes over the running of Dunny. You may not transfer it without our agreement.

17. Contact

Help with Dunny

support@dunny.life

Personal information

privacy@dunny.life

Security

security@dunny.life

By post

Murphee Limited, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ